New Employee Experience Retention and Mentoring Program

NALC and the Postal Service have released a jointly-developed document providing the mutual understanding of issues related to the New Employee Experience Retention and Mentoring Program (NEERMP). The program, which began on July 1, and is new for most of the country, was designed with the intent of improving communication between new letter carriers and their managers and co-workers, providing work experiences that give new letter carriers the ability to learn their jobs at a more moderate pace, and providing them with continuing education beyond the Carrier Academy and the on-the-job instruction stages. The document, M-02010 in NALC’s Materials Reference System (MRS), provides answers to commonly asked questions about the program. The document will be updated in the future if additional agreements are reached on matters related to the NEERMP.

Bensalem Carrier Sarah Van de Laar Receives Hero Award

Sarah Van de Laar, a City Letter Carrier out of Bensalem, Pennsylvania, received the Combination NALC and USPS Hero Award at a ceremony on July 1, 2025.

On May 28, 2025, Sarah witness a vehicle drive into the yard while on her route. Sarah rushed over to the to check on the status of the driver, Robert Simon. While Sarah was on the phone with Emergency Services, Mr. Simon slumped back into the driver’s seat and became unresponsive. Sarah then waved over another bystander to help get Mr. Simon out of the car. Once Mr. Simon was out of the car, Sarah proceeded to perform chest compressions as instructed by the 911 Operator until an ambulance arrived. Once the medics took over, they were successfully able to revive Mr. Simon and take him to the hospital, where he recovered. There is no doubt that Sarah’s quick thinking & action saved Mr. Simon’s life

“I was at the right place at the right time. I’m glad I was able to help him.” Sarah said, retelling the story to Branch President Sean Geackel.

Pictured below is Sarah with her award along side Mr. Simon, Region 12 RAA Steve Wylie, & Postmaster Jim Agger.